Route/ Sector - Sales, Marketing and Procurement


Apprenticeship Title - Customer Service Practitioner

This apprenticeship is suitable for candidates who provide customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Delivered over a period of 12 - 18 months, this apprenticeship provides a highly transferable set of knowledge, skills and behaviours, gained by working with internal and external customers to provide exceptional service.
We tailor our delivery by using a blended learning approach. This will meet and develop a variety of learning styles and increase value with embedded additional courses.
Our flexible, partnership approach will ensure the delivery is suitable for the needs of your organisation, and your candidates are working towards clear expectations to ensure readiness for end point assessment.

Where can this course be taken?

Simply contact Create Care Training

Level 2

Typical Duration : 12 months

Reference : ST0072